If the update you're offered isn't the most current available, it might be because your device is being managed by a WSUS server, and you're being offered the updates available on that server. It's also possible, if your device is part of a deployment group, that your admin is intentionally slowing the rollout of updates. Since the deployment is slow and measured to begin with, all devices will not receive the update on the same day. If these services stop unexpectedly, then you might see this behavior.
In such cases, follow these steps:. Devices running Windows 10, version through Windows 10, version that are configured to update from Windows Update including Windows Update for Business are able to install servicing and definition updates but are never offered feature updates. Without the MSA service running, the global device ID won't be generated and sent by the client and the search for feature updates never completes successfully. If you can't allow RANGE requests, you'll be downloading more content than needed in updates as delta patching will not work.
Go to Services. Stopping the service associated with Windows Firewall with Advanced Security is not supported by Microsoft. For more information, see I need to disable Windows Firewall. Windows Update provides a wide range configuration policy to control the behavior of the Windows Update service in a managed environment.
While these policies let you configure the settings at a granular level, misconfiguration or setting conflicting policies may lead to unexpected behaviors. For more information, see How to configure automatic updates by using Group Policy or registry settings for more information.
Ensure that devices can reach necessary Windows Update endpoints through the firewall. For example, for Windows 10, version , the following protocols must be able to reach these respective endpoints:. The connection will fail. The specific endpoints can vary between Windows client versions. See, for example, Windows 10 Enterprise connection endpoints.
Similar articles for other Windows client versions are available in the table of contents nearby. Windows client devices can receive updates from a variety of sources, including Windows Update online, a Windows Server Update Services server, and others. To determine the source of Windows Updates currently being used on a device, follow these steps:.
Check the output for the Name and OffersWindowsUPdates parameters, which you can interpret according to this table. In this example, per the Group Policy set through registry, the system is configured to use WSUS to download updates note the second line :. Archived Forums. Sign in to vote. Hello, We rolled out server in our environment recently and most of our Domain Controllers will not update.
Friday, November 8, PM. What happens when you try? WSUS or windows update? Saturday, November 9, PM. Hope above information can help you. Monday, November 11, AM. Hi, Was your issue solved? Wednesday, November 13, AM. Wednesday, December 11, PM. Monday, December 16, AM. If the problem is solved, you should enable these services again.
If it is not solved, you should try the following methods. Sometimes, the Windows update stuck at 0 issue may be caused by Windows firewall that blocks the download.
If so, you should turn off the firewall for the updates and then turn it back on right after the updates are successfully downloaded and installed. As for how to turn off it, please refer to the following steps:. Then, hit Enter to open Windows Defender Firewall window. Click OK button to save changes. If you have encountered Windows update stuck at 0 issue, Windows Update Troubleshooter may help you solve the problem. Please follow the steps below to run it. Step 1: Download Windows Update Troubleshooter.
Restarting Windows update service can solve most Windows update problems, including Windows update stuck at 0 issue. To do that, you can refer to the following steps. Then, hit Enter key to open the Services window. Step 2: Scroll down to find Windows Update service. Then, right-click on it and choose Stop button.
Then, delete all contents under this directory.
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