Tap 'Add' on the top-right corner of the screen to save your boarding pass to Apple Wallet. For saving passes from an email, open the attachment found at the bottom the email, tap 'Add to Apple Wallet' and follow the same steps above. Please be sure to save each mobile boarding pass individually as a Wallet pass for flight check-in. Saving on Android Android app users version 6. While viewing the boarding pass on the app, tap the 'Save to Phone' button towards the top of the page.
A modal will appear where a user can confirm saving the pass to Google Pay. Mobile web and app users can save their mobile boarding pass to the photo gallery by tapping on the camera icon in the top right hand corner. Indicates external site which may or may not meet accessibility guidelines. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions.
I have an ipad 5 with os Iphone SE with OS There is an error message from the app: Sorry! Due to a sudden change in our configurations, we will need to ask you to restart the app.
You can use the mobile website on your iPad. Actually I didn't realize there was an app for iPad now, it had been iPhone only for quite a while. Are you getting this error when out of the US? I've never been able to use their apps while abroad. This is ridiculous as you may have to plan a trip, buy tickets while abroad, etc Similarly IN 9Apps Happned with me aswell. Customer Service FAQ. Save big on travel each week. Sign up. Discussion Forum and Stories.
Indicates external site which may or may not meet accessibility guidelines. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Privacy Policy. Skip to main content. You can also store your credit cards.
Limited time offer. Where available. Need more help? I love flying Southwest. I usually am one of the first to board and I prefer a seat in the back. However, my biggest complaint, is when there are delays. The delay is not the problem so much. But, when I have a connecting flight, and now only have a short window to get to my next flight, perhaps the airlines should consider letting connecting flights people off first.
My last flight I paid extra for early boarding. My flight was so delayed that I made sure to sit in the closest seat near the front. Even so, by the time I got off, I was literally running to the opposite end of the airport to get my connection.
The plane had already started boarding when I got there. Perhaps, when delays happen, it would be polite to let people who have connections get off first. Especially when the connecting flights are that close to leaving.
Needed to change a ticket; departure airport and date. I initially called Customer Support. There was a wait period and the system offered a call back. Since I was on my landline with the information needed on my mobile device. I contemplated waiting for the call back but while looking at the mobile I saw that I could possibly do the changes modify myself.
Additionally I could have paid with other options such as Apple Pay and Paypal. In this case the need for human intervention was not needed. However there have been times that is has been needed. This will be a major differentiator for your airline.
As a cost of doing business. Your overall profits will be rewarded. In summary- instead of waiting 16 mins for a call back. I was able to handle my business with Southwest in under 5 minutes. Again the process was Great!! SWA is always my first airline of choice.
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